The Voice Customer Experience & Customer Service Training
The Voice Customer Experience is now part of SHE Leads Group

For years, The Voice Customer Experience has empowered solo entrepreneurs and small businesses with world-class customer service training and customer experience consulting. Now, we’ve merged with SHE Leads Group to provide even greater value to business owners like you!
By merging under SHE Leads Group, a referral marketing organization, together we’re aligning our strengths to serve you even more effectively - helping entrepreneurs grow their customer base and network through superior service and supportive connections.
The Voice Customer Experience brand has successfully helped countless businesses improve their customer service. We are proud to carry on that legacy within SHE Leads Group.
- Still offering expert customer service training
- Now with access to a powerful business community
- Helping women entrepreneurs grow through education, networking, and strategic support
Looking for customer service training or consulting?
We continue to offer these services under SHE Leads Group.
Offering customer experience consulting, customer service training and secret shopper services!
Your customers' experiences will determine whether they will be long-term, loyal customers who provide endless referrals or just a transaction.
- Customer experience consulting for solo entrepreneurs and small business owners
- Customer experience and customer service training for small businesses
- Secret shopper services for solo entrepreneurs and small business owners
Expert Guidance from Beth Boen
With 40 years of experience in marketing, sales, and customer service, Beth Boen has helped countless businesses transform their customer experience strategies. Through proven evaluation techniques, SHE Leads Group provides tailored solutions to enhance customer satisfaction and loyalty.
Get a Complimentary Consultation
We offer custom consulting solutions to fit your business needs. Schedule a complimentary customer experience consultation today and discover how small changes can lead to significant business growth.
Contact us today at beth@sheleadsgroup.com

What does SHE stand for?
SHE is more than a leads group - SHE Leads Group exists to support women in business development roles. SHE Members are women in business who appreciate the role many women have being a full-time caregiver to loved ones and advancing their full-time career or business. The letters “S H E” stand for Supporting Heart & Enterprise ®. Heart is our families, or anything near and dear and personal to us. Enterprise is our business or career. Members are expected to uphold the values and culture for which SHE stands. Every member of SHE Leads Group should desire to be a resource to each other. SHE Leads Group is more than just a leads group. We are a group of supportive women who truly want to help others in any way possible.