Purpose: To established a code of conduct to maintain professionalism and exceptional customer service to each other. To prevent as much as possible conflicts/grievances between members.

Scope: To be applied to all members.

Responsible Persons: Group Founder and Chapter Coordinator to enforce; Members to comply.

Policy: Members will adhere to the following code of conduct in all business directly and indirectly related to SHE Leads Group, its chapters, members, and referrals you receive from members.

  1. Focus first on cultivating and fostering relationships where people will grow to know, like, and trust you.
  2. Display a positive, professional, courteous and supportive attitude to all SHE Leads Group Members.
  3. Follow up with all leads same business day, but no later than 24 hours of the introduction.
  4. Provide exceptional customer service to the leads I receive and to my fellow members.
  5. Respect my fellow members by:
    1. Confirming one-on-one networking meetings one day in advance.
    2. Listening first before talking. To build relationships, take a sincere interest in the other person both personally and professionally.
    3. Respect each other’s time at one-on-one meetings. Set a time, share time equally, end on time.
  6. Follow grievances procedure in the event there is a challenging situation.